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Carrie Faubert carrie@cumbytel.com http://www.cumbytel.com/~carrie/ |
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| PC hardware/software installs; HTML, C programming, Forte; Call Center, Help Desk; Lotus Notes/GWI databases, Lotus Suites, Lotus 123; Windows 3.1, 95, 98, NT; Works 2000, Office 97 (all), Word Perfect; Print Artist, Print Shop, Ulead Photo Express; CC:Mail, Outlook, Eudora; PC Anywhere, Carbon Copy, and a really old Mohawk terminal emulator. | |
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| Other Skills/Interests: | |
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| I am currently studying HTML, Java, and other Internet programming tools. I have several website creations. I am learning to create animations, cascading screens, form inputs, and other e-commerce tools. | |
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| Websites created: | |
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· http://www.communitygate.net/carrie · http://carrie.bizhosting.com · http://rapidresponse.bizhosting.com · http://www.fortunecity.com/greenfield/cat/592/ · http://home.att.net/~b.humphreysr/ · http://pfenterprises.bizhosting.com | |
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| Education: | |
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| 1998/9 | Seminars: |
Excelling as a First-time Supervisor High-impact Communication Skills for Women The Essentials of Excellent Customer Service |
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1992 |
National Education Center, Dallas, TX Graduated Secretary - Sigma Epsilon Theta Electronics |
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1986 |
Grayson County College, Denison, TX Graduated Phi Beta Kappa Who's Who in American Junior Colleges Double Major: Computer Science & MIS |
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| Experience: | |
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| **** All "down time" has been spent with my kids. **** | |
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3/2001 |
Freelance designing and Homemaker
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11/00 - 2/01 |
Papa John's Pizza
Delivery Driver |
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1/00 - 08/00 |
US Census, Sherman, TX
Carrier - Delivered information from the field to LCO |
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2/98 - 7/99 |
Soft Tech America, Rockwall, TX
Senior Support Technician |
* Managed and supervised small call center. * Knowledge Base maintenance/SPR reporting. * Test install and update software. * Create and test "V6" CDs/Ship via FedEx. * Administrative reports/Client records. * Procedure establishment and training. | |
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5/95 - 1/98 |
Contracts:
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Sykes Enterprises, Irving, TX Assist Policy Manager of SWBell Internet * Investigated compliants of AUP violations. * Enforced AUP. * Created and maintained logs. | |
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A-1 Temporaries, Greenville, TX Assist Hunt County CSCD Computer Specialist * Computer inventory. * Hardware repair/Software install. * Administrative reports. | |
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Professional Income Tax Service, West Memphis, AR Network Technician * Installed Hardware/Software in area offices. * Troubleshoot and repair HW/SW, printers, cables. * Administrative reporting. | |
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Computemp, Dallas, TX Assist Dal-tile Help Desk * Novell LAN support/Unix WAN support. * Troubleshoot/repair terminals, connections, ports. * New User setups. | |
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Odesco Temporaries, Dallas, TX Assist Foxmeyer Drug Corp. Administration * Plot and track system "up" times. * Create/maintain Morning Report. * Executive-level report generation. * Maintained HEAT logs. | |
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10/94 - 4/95 |
BSM National Distributors, Carrollton, TX
Software Engineer |
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* C programming on Unix platform. * Forte Query Language. * Report maintenance and generation. * Executive-level report generation. | |
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11/88 - 9/94 |
Secure Investments, Dallas, TX
Executive Assistant/Computer Operations |
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* Created and maintained client Business Plans. * Created and maintained client files. * Executive-level report generation. | |
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